🛡️ Our Security Commitment

At Blue Ember, we understand that security isn't a feature—it's the foundation of trust. As developers ourselves, we've built our platform with security-first principles that meet and exceed enterprise standards.

🔐

Zero-Knowledge Architecture

Your data is encrypted before it leaves your environment. We cannot access your project data, even if we wanted to.

  • AES-256 encryption at rest
  • TLS 1.3 for all data in transit
  • Client-side encryption for sensitive data
🏗️

Secure by Design

Our architecture follows OWASP Top 10 guidelines and implements defense-in-depth strategies.

  • Input validation and sanitization
  • SQL injection prevention
  • XSS and CSRF protection
  • Secure headers implementation
🔍

Continuous Monitoring

24/7 security monitoring with automated threat detection and response.

  • Real-time intrusion detection
  • Automated security scanning
  • Penetration testing quarterly
  • Bug bounty program

🔒 Data Protection & Privacy

We treat your data with the same care we'd treat our own. Your privacy is non-negotiable.

Data Type Storage Location Encryption Method Retention Policy
Project Data Your infrastructure AES-256 (you control key) You decide
User Authentication Encrypted database bcrypt + salt Until deletion
Analytics Data Aggregated, anonymized Hashed identifiers 13 months
Logs & Monitoring Secure logging service TLS + AES-256 90 days

📋 Compliance & Certifications

We maintain compliance with major international standards to give you peace of mind.

🇪🇺 GDPR Compliance

Full GDPR compliance with data portability, right to deletion, and transparent data processing.

  • Privacy by design
  • Data processing agreements
  • DPO available
  • EU data storage options

🇺🇸 SOC 2 Type II

Independent audit of our security controls, availability, and processing integrity.

  • Annual third-party audits
  • Security controls validated
  • Reports available on request

🌏 ISO 27001

Information security management aligned with international best practices.

  • Risk management framework
  • Continuous improvement
  • Security awareness training

⚙️ Technical Security Measures

Deep technical safeguards that protect your infrastructure and data.

🌐 Network Security

  • DDoS Protection: Cloudflare enterprise protection with 100+ Tbps capacity
  • Firewall Rules: Application-layer filtering with IP whitelisting
  • Load Balancing: Geographic distribution with automatic failover
  • Private Networking: VPC isolation with no public database access

🔑 Authentication & Access

  • Multi-Factor Authentication: TOTP, WebAuthn, and hardware key support
  • Single Sign-On: SAML 2.0 and OpenID Connect integration
  • Role-Based Access Control: Granular permissions with principle of least privilege
  • Session Management: Secure session handling with automatic timeout

💾 Infrastructure Security

  • Container Security: Signed images with vulnerability scanning
  • Secrets Management: Encrypted secrets with rotation policies
  • Backup Security: Encrypted backups with point-in-time recovery
  • Disaster Recovery: 99.9% uptime SLA with multi-region redundancy

🐛 Vulnerability Disclosure Program

We believe in responsible disclosure and reward security researchers who help us improve.

🔍 What to Report

  • Cross-site scripting (XSS)
  • SQL injection vulnerabilities
  • Authentication bypass issues
  • Privilege escalation flaws
  • Information disclosure
  • Denial of service vectors

💰 Rewards

  • Critical: $1,000 - $5,000
  • High: $500 - $1,000
  • Medium: $200 - $500
  • Low: $50 - $200
  • Hall of Fame inclusion

📧 How to Report

Email us at: security@blueember.io

  • Include detailed reproduction steps
  • Provide proof of concept
  • Allow us 14 days to respond
  • Follow responsible disclosure

❓ Security FAQ

Is my data encrypted?

Yes. All data is encrypted at rest with AES-256 and in transit with TLS 1.3. For sensitive project data, we use client-side encryption where you control the encryption keys.

Where is my data stored?

Your project data is stored in your own infrastructure. We only store metadata, user authentication data, and analytics in our secure, encrypted systems.

Do you sell user data?

Never. We don't sell, rent, or share your personal data with third parties for marketing purposes. Your data is yours, period.

How do you handle security incidents?

We have a 24/7 incident response team with defined procedures. Critical vulnerabilities are patched within 24 hours of discovery.

Can I export my data?

Yes. We provide complete data export in multiple formats (JSON, CSV, SQL) at any time through your dashboard.

🔐 Security Questions?

Our security team is here to help with any concerns or questions.

📧 Security Team:
security@blueember.io
🕒 Response Time:
Within 4 hours for security issues
📋 PGP Key:
Available on keyserver for encrypted communication